To support ERP and EAM solutions, organization turn to Special Systems to support the Decision Support process. Decision Support Systems (DSS) help organizations to analyze business data and present it so that users can make better business decisions.
DSS is an "informational application" (to distinguish it from an "operational application“, such as IBM Maximo and Oracle E-Business Suite that collect the data in the course of normal business operation). Typical information that a decision support application might gather and present would be: Comparative sales figures between one week and the next; Projected revenue figures based on new product sales assumptions. DSS may present information graphically, include an expert system, and may be aimed at business executives or some other group of knowledge workers.